Today, consumers desire to be prepared beforehand when inviting a stranger into their home. Savvy homeowners will do a quick online search to make sure who comes to their homes is a legitimate, honest and licensed company. In one of our consumer alert articles, we warn homeowners, How to Spot a Bait and Switch Carpet Cleaner. We share compelling information to better equip you with spotting a bait and switch carpet cleaner before you hire one. One way, to help you select the right carpet cleaner is to have a foolproof strategy. We also shared that you do your prescreening of candidates for carpet cleaning companies online... beforehand. This will save you time and will give you leverage before calling. In this article, we are going to spill the beans on How To Choose a Carpet Cleaner in Phoenix Arizona. It is our goal, to help you hone your interviewing skills.
Before calling a Carpet Cleaner and a Hard Surface Professional consider the following 5 Ps:
People: What are their qualifications?
Process: What is their method?
Price: What are they going to charge you?
Protect: Do they carry insurance?
Problems: What are their warranties?
The five Ps are critical components of interviewing any company. The experience level of who is going to clean your home or business is of utmost importance. The foundation of your interviewing success hinges on your asking the right questions.
Let us highlight one of the five Ps:
People: What are their qualifications?
Did you know that most carpet cleaning training is done on the job? Did you know most technicians, do not have carpet cleaning
certification
to clean carpets in your home? Many upset consumers have posted their frustration online. Click the link:
Upset customer
In fact, carpet cleaning is an unregulated industry in the United States. True, anyone can rent or purchase carpet cleaning equipment with little or no training. Did you know Carpet Cleaning Companies are not required to do criminal background checks on their employees? However, they are required to do E-verify. Take a nice drive in the neighborhood and you will discover throngs of so-called employees who have never gone through the E-verify process. There is a thriving shadow market of unqualified workers inside and outside homes and businesses.
Does this make you feel uncomfortable? If the answer is yes, you are not alone. The internet is replete with examples of criminality due to carpet cleaning companies who failed to prescreen or adequately monitor their employees. Click here for more details:
Dishonest Employee
This story is intended to better inform you so that you can avoid making similar mistakes. Regrettably, carpet cleaning companies that make every effort "to do it right" are having a difficult time finding qualified staff who can pass a simple background check. Most will turn a blind eye and lower the bar to breaking the law to find employees. Sadly, out of frustration, some turn a blind eye and hire employees with questionable backgrounds due to qualified applicant scarcity.
Why Choose Stone Care of Arizona, LLC?
Stone Care of Arizona, LLC natural stone and carpet cleaning company makes this promise to all our clients:
We promise:
We will do a comprehensive drug test on all our employees
We Promise:
We will do a criminal background screen all our employees
We Promise:
We will not hire anyone with a history of acts of violence
We promise:
We will randomly drug test all our employees
We promise:
We will hire only the best candidates for our growing team.
Powerful Promises from Stone care of Arizona, LLC, natural stone and carpet cleaning company. We care about you and your family. We will never hire anyone who can not pass our stringent background check.
When you interview a carpet cleaner, be very specific about what you need and listen carefully to their responses. Be sure to ask lots of questions to find out who is going to arrive at your home or business.
Ask these probing questions:
- Are the people cleaning employees or subcontractors? Knowing makes a difference.
- Can you give me the name(s) of the person(s) cleaning my home or business? Check their names on the following links: Arizona Department of Public Safety
- Do you have IICRC certification? Can you give me their IICRC number on the card? Validate their number on this link: IICRC Database.
- What method do you use?
- Do you move furniture?
- Is your staff uniformed?
- Does the price include everything, including preconditioning?
- What will they do in their basic service, if the spots will they come back?
- Can you email the Safety Data Sheet (SDS)?
- Why should I hire you?
Stone care of Arizona, LLC, the premier natural stone and carpet cleaning company has provided you with powerful tools, you can use to do a background check on whoever is coming to your home or business.
Lastly, since many carpet cleaning companies don’t conduct background checks, you can now do them yourself in less than 30 minutes. We hope this article helped you with your interviewing.
This message is brought to you by Michael and Leslie Morrow the Ambassadors of Clean. To get a free estimate on any natural stone care, carpet & upholstery cleaning, tile and grout cleaning, please give us a call
480-625-0557. If you have any questions, please email us at
MAKE AN ONLINE APPOINTMENT REQUEST
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Stone Care of Arizona LLC, provides Natural Stone Care, carpet cleaning, upholstery cleaning and countertop cleaning, stone sealing and stone polishing for the following cities in Arizona: Anthem, Apache Junction, Avondale, Buckeye, Cave Creek, Chandler, El Mirage, Fountain Hills, Gilbert, Glendale, Goodyear, Litchfield, Mesa, New River, Paradise Valley, Peoria, Phoenix, Queen Creek, San Tan Valley, Scottsdale, Sun City, Sun Lakes, Surprise, Tolleson and Tempe